Legal Notice


Respect for Privacy and Use of Personal Data

This Privacy Policy describes how personal information is collected, used, and disclosed by AIR LIQUIDE SANTE INTERNATIONAL ("AIR LIQUIDE" or "We"). It applies to website (the “Website”). 

The terms “users” or “you” as used in this Privacy Policy, refer to users of the Website.

We use information collected about you only as permitted in this Privacy Policy Unless otherwise defined herein, the words and phrases used in this policy have the same meaning as in the Terms of Use.

By providing information to us when subscribing, sending inquiries or otherwise using this Website, you expressly agree to this Privacy Policy and you authorize us to collect and process your personal data in accordance with this Privacy Policy. This Privacy Policy was last updated on February 29th 2016. 

Who processes your personal data?

Your personal data (also referred to as personal information) - that is, data that identifies you, or from which you are identifiable - will be collected, processed, stored and used by us, and passed to and processed by our subsidiaries and/or affiliated companies and other data processors.

Transfer of data outside the European Union

You acknowledge and explicitly agree hereby that your personal data may be transferred to, processed, and stored within the U.S.  The U.S. may not have the same data protection framework as the country in which you may be using this Website. When we transfer your data to the U.S., we will treat your personal data in accordance with the provisions of the Standard Contractual Clauses that were set out by the European Commission (decision 2010/87/EU).
The information we gather

At various times you may provide your personal data to us (i.e. full name, email address, country localization, etc.). For example, in order to subscribe to our newsletter or at other times, while other data are collected automatically. The optional or mandatory nature of the data requested will be indicated when the data is collected.

In order to improve user browsing experience on our Website and for statistical analysis purposes, we automatically collect certain data when you visit the Website:

·               your IP address: an IP address is assigned to your computer by your Internet Service Provider so that you can access the web

·                the date and time you visit to the Website and the pages you view

·                your computer’s operating system and the internet browsing software used

·                duration of your connection


How we use your personal data

Our primary purpose in collecting your personal data is to provide you with the services you requested and those which we believe will optimize your use of our Website. You agree that we may use your personal data for the following purposes:

·    for the services or support you request;

·    to contact you from time to time with critical user or service updates;

·    to send other messages that are integral to the service we provide on the Website;

·    to customize, measure and improve our services, content;

·    to prevent activity we determine to be potentially illegal; and

·    for the enforcement of this Privacy Policy and/or our Terms of Use or any other purpose referenced herein or therein.


How We May Disclose Your Personal Data

We may disclose your personal data to respond to legal requirements, enforce our policies and respond to claims that a content violates the right of others.  In all cases, such information will be disclosed in accordance with applicable laws and regulations.

We may also share your information with:

·        one of our partners, subsidiaries and/or affiliates, but only if you've requested their services or to be notified by them;

·        a third party performing services on our behalf and has agreed to keep such information confidential (such as the conduct of an online survey, for example);

·        our subsidiaries and/or affiliates, but only for the purposes set forth in this Privacy Policy;

·        legal or government officials in response to a verified request relating to a criminal investigation or alleged illegal activity, provided that we will require a court order, subpoena or similar legal procedure except when we believe in good faith that disclosure of information is necessary to prevent imminent physical harm, financial loss or to report suspected illegal activity;

·        other companies or business entities, in the event we are merged with or acquired by such company or business entity.

We use your personal information exclusively for the specific purposes described above. This information will never be sold to any third party for commercial or prospecting purposes.


Surveys are another method by which we gather information about our users. From time to time, we request users' input in order to evaluate potential features and services. The decision to answer a survey is completely yours. We use information gathered from surveys to improve our services.

How Do We Protect Your Personal Information Once We Have It?

We take appropriate technical and organizational measures to guard against unauthorized or unlawful processing of your personal data and against accidental loss or destruction of, or damage to, your personal data. While no system is completely secure, we believe the measures implemented by our Website reduce the likelihood of security problems to a level appropriate to the type of data involved. We have security measures in place to protect our user database and access to this database is restricted internally.

All personal information submitted to us is stored on a secure server. We also use third parties to help us optimize our Website flow, content (see below).  Despite the measures taken by us that the third parties we use to help us, third parties may nevertheless unlawfully intercept or access private transmissions or data. Therefore, we cannot promise and you should not expect that your personal information and private communications will always be kept confidential.

What are Cookies, Web Beacons and Clear GIFs and Why Do We Use Them?

We gather and share anonymized information concerning the usage of the Website with one or more third-party tracking companies for the purpose of reporting statistics. In this connection, some of the pages you visit on our Website use electronic images placed in the web page code, called pixel tags (also called a "clear GIFs" or "Web Beacons") that can serve many of the same purposes as cookies.

A "cookie" is a small file placed on your hard drive by certain of our Website pages.  We or third parties service providers may use cookies to help us analyze our web page flow, customize our services, content and advertising, measure promotional effectiveness and promote trust and safety. Cookies are commonly used at most major websites in much the same way we use them here at our Website.

We use the following cookies:

-        Functionality cookies,

-        Performance cookies

-        Targeting cookies

Functionality Cookies

Functionality cookies enable you to browse the site and use its essential features, such as secure areas on the site. These cookies do not collect any information that could be used for marketing or targeted ad purposes.

Performance Cookies

These cookies are used to establish statistics and reports that track usage of the Website (sections and content visited, duration of connection to the site, the number of error messages that occur). We use this information to improve the content and usability of our services as well as to test new functionalities.

This Website uses Google Analytics, a web analytics tool that measures web traffic and audience using remote markers. This system allows the sites using it to collect anonymous statistical data about their audience and use it to improve the quality of their services and the usability of their website. Google Analytics uses cookies to help the site understand how visitors use it. The data generated by the cookies concerning your use of the site (including your IP address) will be sent to Google and stored by Google on servers located in the United States.

Cookies Related To The Use Of Social Networks - Targeting Cookies

So-called targeting cookies are linked to services provided by third parties, such as “like” and “share” buttons. They are used to provide you with services or to remember your sharing preferences with social networks.

The social network that provides such buttons are able to use it to identify you, even if you have not used the button while browsing on our website. In fact, this kind of button can be used by the social network in question to understand your browsing habits on our site, even though you have done nothing more than keep your social network account open on your device while visiting our site.

We have no control over the process used by social networks to collect information about your browsing habits on our Website and linked to the personal data about you that they possess. We recommend that you read the privacy protection policies of these social networks so that you understand how and by whom - in particular advertisers - the information about your browsing that they are able to obtain thanks to these application buttons is used . These privacy policies should allow you to choose and set your own parameters for each of these social networks.

For more information about targeted advertising specifically, or to opt out of having your browser information used for these purposes, please visit


Management of Cookies Used on the Website

If you wish, you can prevent cookie files from using information about you by either deleting the cookie folder in your browser or by putting your browser's Privacy setting higher, but doing so will mean that (a) your use of the Website will be affected, (b) your experience of this and other sites that use cookies to enhance or personalize your experience will be affected, and (c) you will not be presented with advertising that reflects the way that you use our, and other, sites.

You can configure your web browser in such a way as to ensure that cookies are either stored on your device or, on the contrary, not stored (i.e., blocked), always or depending on the issuer. You can also configure your browser software so that you are asked each time for cookie permissions -- i.e., whether or not you want to store or refuse the cookies that are sent to you.

·                Internet Explorer™

·                Safari™

·                Chrome™

·                Firefox™

·                Opera™


All cookies stored prior to your parameter settings modification will remain on your computer. You can delete them using your browser settings.

In addition, for performance cookies:

You may disable the Google Analytics performance cookies by downloading and then installing the browser plugin. [d9] 

To disable social networks cookies:

Please consult the cookie use policy of each of the social networks concerned so that you can make the appropriate choices for each one by setting the parameters of your choosing with individual networks.

For more information about cookies:



Phishing or False E-mails

If you receive an unsolicited e-mail that appears to be from us or one of our members that requests personal information (such as your credit card, login, or password), or that asks you to verify or confirm  personal information by clicking on a link, that e-mail was likely to have been sent by someone trying to unlawfully obtain your information, sometimes referred to as a "phisher" or "spoofer." We do not ask for this type of information in an e-mail. Do not provide the information or click on the link. Note that if you clicked on a link in such an e-mail, this would not compromise the information that you provided to the Site.  However, the sender of such an email would be able to obtain your information if you provided it to them in the link or by a return e-mail.

How do I access, correct or update my information?

You are granted the right to access to, change or modify information previously provided in compliance with the law n°2004-801 of August 6, 2004 pertaining to the protection of private individuals with respect to the processing of personal data, amending the law n°78-17 dated January 6th 1978. You may also express your opposition to the processing of your personal data, provided it is based on serious grounds upon presentation of proof of identity. This may be done by email at the following address:


How do I opt-out of receiving marketing communications from you?

You may opt-out of receiving communications from us by the following means:

contact us at,
follow the instructions included in each communication or newsletter,

How long will we keep your personal data?

We will retain your personal data only as long as is necessary for the purposes to which you consent under the Terms of Use and this Privacy Policy, or as is required by applicable law, and then we will delete it.

How do I contact you?

If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, we encourage you to contact us at


We reserve the right to modify or complete this Privacy Policy at any time. All such updates will be flagged on the homepage of the Website and you are advised to read this Privacy Policy every time you access the Website. All such modifications or additions to this Privacy Statement are applicable as soon as they are posted on the Website.

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