sleep apnea team support you

A whole team to support you

Everyone is unique and needs their own CPAP (Continuous Positive Airway Pressure) treatment customized to their own specific needs. A patient diagnosed with OSA is never left alone. But who exactly is there to support you?

A dedicated team of nurses and home healthcare providers will accompany you throughout the process to support you with education, on-going support and ensure your compliance with the treatment, the effectiveness of the CPAP therapy and your quality of life in the comfort of your own home.


sleep apnea team to support you

Treatment support program

Starting CPAP treatment may well involve a significant change for you. In order to make life easier, a treatment support program exists to assist you. From the first night using your equipment, and especially during the first month - the most crucial - support is provided for as long as you require OSA treatment.

It may take some time for you to become comfortable with your CPAP treatment. It’s natural to miss sleeping the “old way”, but following these tips can make the adjustment easier and make a success of your CPAP therapy:

  • Ease into it. Start by using your CPAP device for short periods during the day, for example while you watch TV or read; it will help feel more natural when you wear it for sleeping. It’s normal to need up to a few months to get used to sleeping this way.
  • Make sure your CPAP fits correctly. Ensure the straps are not too tight or too loose and that the mask seals cover your nose and mouth completely.
  • Customize the adjustments to increase your level of comfort. Adjust your mask, tubing straps and headgear until you get the right fit.
  • Try a nasal spray (saline or decongestant) for nasal congestion.
  • Use a humidifier to reduce dryness or skin irritation.
  • Mask the sound of the CPAP equipment by placing the device under the bed. If the sound bothers you, you can also try using a white noise machine to help you sleep.
  • Schedule regular appointments with your home healthcare provider and/or your doctor to check the fit and evaluate your progress.
  • Use your CPAP every night. Using it less often makes it more difficult for your body to adjust to the therapy and reduces its efficiency.

Questions about CPAP treatment

The most common problem with CPAP is that patients do not use the equipment every night, or they take the mask off during the night because it does not feel comfortable. Using CPAP every night and all night gives greatest improvement overall. Perseverance is key to achieving good results(1).

What to expect after treatment

Improvement is almost immediate in most patients, provided that they follow their doctor's instructions. In any case, OSA is a long-term condition and many cases will require lifelong treatment.

Relieving side effects

The most common problems with CPAP occur when the mask does not fit properly. Make sure your mask is a good fit. Ask your home healthcare provider or your doctor about soft pads to reduce skin irritation, nasal pillows for nose discomfort, and chin straps to keep your mouth closed and reduce throat irritation.


To ensure maximum comfort and benefit, it is important to keep your equipment clean. Schedule some time during the day to clean it, so that you don’t forget.

  • Clean your mask, tubing and headgear once a week.
  • Replace filters regularly.
  • Always use distilled water in the humidifier.
  • Use pure soap to wash mask components.
  • If you are moving your CPAP or traveling with it, always disconnect the humidifier from the unit to avoid getting water into it.


Share your support team experiences with us and let us know what we can do to support you better.


(1) Can Intensive Support improve CPAP use in OSA patients? J Carol et al. AJCCM vol 159 - 1999, 1096-1100  

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